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TERMS AND CONDITIONS

BOOKING INFORMATION AND CONDITION RATES.
Rates includes all expenses for best available accommodation in Hotels, Game lodges and camps, vehicle and Services of a professional driver/guide for the intended itinerary, entrance fees for National parks and Game Reserves.

All expenses of personal nature such as visas, beverages, airport tax, tips etc are not included. Accommodation is based on two persons sharing a double. Single rooms or rooms with private bath cannot be guaranteed, especially within the parks.

Quoted prices are based on tariffs and exchange rates currently applicable and are subject to alterations without notice. Groups, Students and Families are subject to discounted quotations. Contact Us for special rates.

PAYMENT
Your contract for arrangements for services will become binding on receiving 35% deposit after which we shall issue a confirmation invoice. The balance must be received 15 days before the commencement of the safari. Payment in full is required where bookings are made less than 15 days before the safari begins.

TRANSPORTATION
Transportation will be in 9-seater safari minibuses with pop-up roof and HF radio communications. 4WD vehicles will be provided according to the route and number of participants. The right is reserved to hire the services of sub-contractor. Professional English speaking driver guides are provided.

CANCELATIONS
In the event of Cancellation all monies paid will be refunded on early cancellation, less the cost of cancellation fees levied by hotels or lodges. Late cancellations will be subjected to a charge of 25 percent
between 45 and 15 days - 50 percent between 15 days and 5 days - 75 percent between 5 and 2 days, and 100 percent between 2 and 0 days and tour date.

ALTERATIONS
We reserve the right to alter arrangements of the route or to cancel the operations of a scheduled safari should conditions necessiate. We also reserve the right to decline to accept or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.
LIABILITY

You are strongly advised to take adequate insurance cover, as we accept no responsibility for any personal illness, injury, delays, loss or damages from any cause whatsoever. We and our agents act only as agents of the passenger in all matters relating to safaris. The appropriate law of the country dictates our liability of passengers.
AIRPORT TAX
There is an airport departure tax determined by the airport authorities.

TIPPING
Tipping is at the discretion of the visitor.

 

Copyright 2008 © CATSPEN SAFARIS. All Right Reserved.
Summit Hse-Moi Avenue. P.O. Box 47545 (00100) GPO, Nairobi, Kenya.
Tel/Fax:+254 20 251936, Mobile :+254-721-204421, +254 -733-904294.
Email: tours@catspensafaris.com, catspensafaris@yahoo.com
website: www.catspensafaris.com